Generation Z Work Readiness in the Digital Era: An Empirical Diagnosis and Conceptual HRM Collaboration Model at IAIN Parepare
DOI:
https://doi.org/10.61194/ijjm.v7i2.2234Keywords:
Generation Z, Industry-University Collaboration, Islamic Values, MSDM, Pentahelix, Work ReadinessAbstract
This study examines the work readiness of Generation Z students in the digital era within the institutional context of IAIN Parepare, Indonesia. Rapid technological change has increased the demand for graduates who possess both digital competencies and adaptive professional skills. However, higher education institutions often face challenges in aligning graduate competencies with evolving industry expectations. Using an exploratory sequential mixed-method design, this study first conducted qualitative interviews and focus group discussions with institutional leaders, lecturers, industry practitioners, and human resource professionals to explore existing competency gaps and institutional practices. Insights from this phase informed the development of a survey instrument administered to 50 respondents in the quantitative stage. Qualitative data were analyzed using thematic analysis, while quantitative data were examined through descriptive statistics, regression analysis, and structural equation modelling. The findings indicate that students demonstrate relatively strong soft skills such as communication, teamwork, and professional ethics, but show moderate readiness in several digital hard-skills areas, particularly technological proficiency and independent problem solving. Based on these empirical insights, the study proposed an applied conceptual model that integrates human resource management practices, pentahelix collaboration, and Islamic value integration as institutional strategies for strengthening graduate work readiness. Rather than presenting a university-validated framework, the model is intended as a context-specific conceptual proposal grounded in the empirical case of an Islamic higher education institution.
Downloads
References
Ali, A. (2001). Scaling the Islamic work ethics. In The Journal of Sicial Psychology (Vol. 128, Number 5, pp. 575–583).
Ananthram, S., & Bennett, D. (2021). Bennett, D., & Ananthram, S. (2021). Employability and career readiness in higher education. Higher Education Research & Development, 40(2), 1–15. https://doi.org/10.1080/07294360.2020.1734620
Becker, G. S. (1994). Human capital: A Theoretical and Empirical Analysis. (3rd ed.). University of Chicago Press.
Bennett, D. (2018). Graduate employability and higher education: Past, present and future (pp. 31-61) | herdsa.org.au. HERDSA Review of Higher Education, 5, 1–61.
Bondarouk, T., Parry, E., & Furtmueller, E. (2017). Electronic HRM: four decades of research on adoption and consequences. International Journal of Human Resource Management, 28(1), 98–131. https://doi.org/10.1080/09585192.2016.1245672
Bondarouk, T. V., & Ruël, H. J. M. (2009). Electronic human resource management: Challenges in the digital era. International Journal of Human Resource Management, 20(3), 505–514. https://doi.org/10.1080/09585190802707235
Caballero, C. L., Walker, A., & Fuller-Tyszkiewicz, M. (2011). The Work Readiness Scale (WRS): Developing a measure to assess work readiness in college graduates. Journal of Teaching and Learning for Graduate Employability, 2(1), 41–54. https://doi.org/10.21153/jtlge2011vol2no1art552
Chapra, M. U. (2008). The Islamic Vision of Development in the Light of Maqāsid Al-Sharī ‘ ah. tʜe ɪɴteʀɴatɪoɴaʟ ɪɴstɪtute of ɪsʟamɪc tʜouɢʜt.
Deloitte. (2023). 2023 Gen Z and Millennial Survey Waves of change: acknowledging progress, confronting setbacks. Deloitte Insights.
Dolot, A. (2018). New trends in management The Characteristics of Generation Z. E-Mentor, 2(2), 44–50. https://doi.org/10.15219/em74.1351
Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman Publishing.
Gallup. (2023). State of the Global Workplace: 2023 report.
Harvard Business Review. (2023). The importance of emotional intelligence in the workplace. Harvard Business Review.
Hasan, Zulkifli. (2015). Islamic Human Resource Management. Edward Elgar Publishing.
Hashim, J. (2021). Islamic perspectives on human resource development. International Journal of Human Resource Studies, 11(2), 1–15.
Kundi, Y. M., Hollet-Haudebert, S., & Peterson, J. (2021). Linking digital HRM practices with employee performance. Employee Relations, 43(1), 1–20. https://doi.org/10.1108/ER-03-2020-0135
LinkedIn Workplace Learning Report. (2022). The Transformation of L & D: Learning leads the way to the deep dive. In LinkedIn Report.
McClelland, D. C. (1973). Testing for competence rather than for “intelligence.” American Psychologist, 28(1), 1–14. https://doi.org/10.1037/h0034092
McKinsey, & Company. (2021). How digital transformation drives competitive intelligence. (Number 12).
Muhyi, H. A., Chan, A., Sukoco, I., & Herawaty, T. (2017). The pentahelix collaboration model in innovation development. Journal of Innovation Management, 5(1), 1–20.
Ng, E. S., & Parry, E. (2016). Multigenerational Research in Human Resource Management (M. Buckley, Ronald, Halbesleben, J. R. B, Wheeler, R. Anthony, & (eds.), Eds.). Emerald Group. https://doi.org/10.1108/S0742-730120160000034008
Omar, M. K., Aluwi, A. H., Hussein, N., & Alhusban, M. (2025). Digital Competencies and Academic Performance among Malaysian Graduating Business Students. AMER by E-International Publishing House, 1–10. https://doi.org/10.21834/e-bpj.v10i34.7324
Prensky, M. (2001). Digital Natives, Digital Immigrants. On the Horizon, 9(5), 1–6. https://doi.org/10.1108/10748120110424816
Racolţa-Paina, N. D., & Irini, R. D. (2021). Generation z in the workplace through the lenses of human resource professionals – a qualitative study. Quality - Access to Success, 22(183), 78–85.
Savickas, M. L. (2013). Career Development and Counseling: Career Construction Theory and Practice (S. D. Brown & R. W. Lent, Eds.). John Wiley & Sons, Inc.
Schroth, H. (2019). Are you ready for gen Z in the workplace? California Management Review, 61(3), 5–18. https://doi.org/10.1177/0008125619841006
Sierra-Cedar. (2022). Smart HRM: The evolution of HR systems: 2022–2023 HR systems survey. Sierra-Cedar. https://url-shortener.me/GBM9
Singh, S., Sharma, M., & Dhir, S. (2021). Modelling The Effects of Digital Transformation on Firm Performance. Technological Forecasting and Social Change, 173, 121093.
Strohmeier, S. (2020). Digital human resource management: A conceptual clarification. German Journal of Human Resource Management, 34(3), 345–365. https://doi.org/10.1177/2397002220921131
Surindra, M. D., Caesarendra, W., Królczyk, G., & Gupta, M. K. (2024). Challenges of implementing Industry 4.0 in developed and developing countries: A comparative review. Mechanical Engineering for Society and Industry, 4(3), 455–489. https://doi.org/10.31603/mesi.12177
Times Higher Education. (2023). Universities and the future of work in the digital era. Times Higher Education.
Tomlinson, M. (2017). Forms of Graduate Capital and Their Relationship to Graduate Employability. Education + Training, 59(4), 338–352. https://doi.org/10.1108/et-05-2016-0090
Turner, A. (2015). Generation Z: Technology and Social Interest. The Journal of Individual Psychology, 71(2), 103–113. https://doi.org/10.1353/jip.2015.0021
Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research, 118(6), 253–261. https://doi.org/10.1016/j.jbusres.2020.06.057
Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading digital: Turning technology into business transformation. Harvard Business Review Press. Harvard Business Review Press.
World Economic Forum. (2023). The future of jobs report 2023. WEF Publications. https://url-shortener.me/GBJ7
Zhao, S., Liu, Y., & Zhou, L. (2022). Digital transformation and HRM: A systematic review. Human Resource Management Review, 32(3), 100876. https://doi.org/10.1016/j.hrmr.2021.100876
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Musmulyadi, Fahmiah Akilah, Safrida

This work is licensed under a Creative Commons Attribution 4.0 International License.

This work is licensed under a Creative Commons Attribution 4.0 International License.



