Article Sidebar

Download
PDF
Statistic
Read Counter : 131 Download : 120

Downloads

Download data is not yet available.

Main Article Content

Abstract

The creative industry has emerged as a rapidly growing sector in the global economy, with the challenge of maintaining employee performance being a primary concern. This study investigates the impact of Transformational Leadership and Organizational Citizenship Behavior (OCB) on Employee Performance, with Work Passion as a moderating factor. Data were collected from 220 employees in the creative divisions of television media companies in Jakarta, chosen through purposive sampling, and analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that Transformational Leadership significantly enhances OCB, positively affecting Employee Performance. Work Passion, a crucial element in this study, strengthens the impact of OCB on Employee Performance, indicating its crucial role in fostering innovation, quality, and dedication in the creative industry. These findings suggest that industry practitioners should focus on psychological factors like Work Passion to maximise the benefits of transformational leadership and OCB in improving employee performance. The implications highlight the need for leaders to communicate a clear vision and foster an environment where work passion can thrive, ultimately leading to superior performance outcomes.

Keywords

Transformational Leadership Organizational Citizenship Behavior Work Passion Employee Performance

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite
Ndruru, H. S., & Abadi, F. (2024). The Influence of Transformational Leadership and Organizational Citizenship Behavior on Employee Performance with Work Passion as Moderation. Ilomata International Journal of Management, 5(4), 1244-1264. https://doi.org/10.61194/ijjm.v5i4.1350

References

  1. Aboramadan, M., & Kundi, Y. M. (2020). Does Transformational Leadership Better Predict Work-Related Outcomes Than Transactional Leadership in the NPO Context? Evidence from Italy. Voluntas, 31(6), 1254–1267. https://doi.org/10.1007/s11266-020-00278-7
  2. Alfi, Haryoo, S., & Nuryakin. (2021). The Effect of Person Job Fit and Person Organization Fit on Employee Performance with Organizational Citizenship Behavior as Mediator: Study of Local Government Employees in Tojo Una-Una Regency. Business Management Dynamics, 10(12), 17–28.
  3. Alhashedi, A. A. A., Bardai, B., Al-Dubai, M. M. M., & Alaghbari, M. A. (2021). Organisational citizenship behaviour plays a role in mediating the effect of transformational leadership on organisational performance in the gold industry of Saudi Arabia. Business: Theory and Practice, 22(1), 39–54.
  4. Al-Husseini, S., El Beltagi, I., & Moizer, J. (2021). Transformational leadership and innovation: the mediating role of knowledge sharing amongst higher education faculty. International Journal of Leadership in Education, 24(5), 670–693. https://doi.org/10.1080/13603124.2019.1588381
  5. Althnayan, S., Alarifi, A., Bajaba, S., & Alsabban, A. (2022). Linking Environmental Transformational Leadership, Environmental Organizational Citizenship Behavior, and Organizational Sustainability Performance: A Moderated Mediation Model. Sustainability (Switzerland), 14(14). https://doi.org/10.3390/su14148779
  6. Amalina, N. N., Armanu, & Susilowati, C. (2022). Transformational leadership and organisational justice's effect on employee performance mediated by job satisfaction: A study of Blitar, Indonesia police. International Journal of Research in Business and Social Science (2147- 4478), 11(4), 95–105. https://doi.org/10.20525/ijrbs.v11i4.1771
  7. Aprileani, A. P., & Abadi, F. (2022). The Roles of Transformational Leadership on Employee’s Job Satisfaction, Readiness for Change, and Organizational Commitment of Islamic Banking in Indonesia. Indonesian Journal of Business Analytics (IJBA), 2(2), 213–230.
  8. Atatsi, E. A., Stoffers, J., & Kil, A. (2019). Factors affecting employee performance: a systematic literature review. Journal of Advances in Management Research, 16(3), 329–351. https://doi.org/10.1108/JAMR-06-2018-0052
  9. Bednall, T. C., E. Rafferty, A., Shipton, H., Sanders, K., & J. Jackson, C. (2018). Innovative Behaviour: How Much Transformational Leadership Do You Need? British Journal of Management, 29(4), 796–816. https://doi.org/10.1111/1467-8551.12275
  10. Birkeland, I. K., & Buch, R. (2015). The dualistic model of passion for work: Discriminate and predictive validity with work engagement and workaholism. Motivation and Emotion, 39(3), 392–408. https://doi.org/10.1007/s11031-014-9462-x
  11. Biswas, S. (2009). HR practices mediate organisational culture and transformational leadership: Implications for employee performance. Psychological Studies, 54(2), 114–123. https://doi.org/10.1007/s12646-009-0014-5
  12. Budur, T., & Demir, A. (2022). The relationship between transformational leadership and employee performance: Mediating effects of organizational citizenship behaviours. Interdisciplinary Journal of Management Studies (Formerly Known as Iranian Journal of Management Studies), 15(4), 899–921.
  13. Burke, R. J., Astakhova, M. N., & Hang, H. (2015). Work Passion Through the Lens of Culture: Harmonious Work Passion, Obsessive Work Passion, and Work Outcomes in Russia and China. Journal of Business and Psychology, 30(3), 457–471. https://doi.org/10.1007/s10869-014-9375-4
  14. Busari, A. H., Khan, S. N., Abdullah, S. M., & Mughal, Y. H. (2020). Transformational leadership style, followership, and factors of employees’ reactions towards organizational change. Journal of Asia Business Studies, 14(2), 181–209. https://doi.org/10.1108/JABS-03-2018-0083
  15. Chen, P., Lee, F., & Lim, S. (2020). Loving thy work: developing a measure of work passion. European Journal of Work and Organizational Psychology, 29(1), 140–158. https://doi.org/10.1080/1359432X.2019.1703680
  16. Dewettinck, K., & Van Ameijde, M. (2011). Linking leadership empowerment behaviour to employee attitudes and behavioural intentions: Testing the mediating role of psychological empowerment. Personnel Review, 40(3), 284–305. https://doi.org/10.1108/00483481111118621
  17. Evitasari, R. M., Thoyib, A., & Rofiaty. (2023). Mediating affective organizational commitment and job satisfaction at SMEs family : the effect of transformational leadership style on employee performance. 12(4), 143–153.
  18. Gilal, F. G., Zhang, J., Gilal, N. G., & Gilal, R. G. (2018). Association between a parent’s and child’s brand passion: A moderated moderatedmediation model. Psychology Research and Behavior Management, 11, 91–102. https://doi.org/10.2147/PRBM.S161755
  19. Haass, O., Akhavan, P., Miao, Y., Soltani, M., Jan, T., & Azizi, N. (2023). Organizational citizenship behaviour on organizational performance: A knowledge-based organization. Knowledge Management & E-Learning: An International Journal, 15(1), 85–102. https://doi.org/10.34105/j.kmel.2023.15.005
  20. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Second Edition. California: Sage.
  21. Haque, A. K. M. T., Uddin, M. A., Easmin, R., & Sohel, S. M. (2019). Job Satisfaction and Citizenship Behavior: A Mediating Effect of Organizational Commitment. Organizacija, 52(3), 236–249. https://doi.org/10.2478/orga-2019-0015
  22. Hermanto, Y. B., & Srimulyani, V. A. (2022). The Effects of Organizational Justice on Employee Performance Using Dimension of Organizational Citizenship Behavior as Mediation. Sustainability (Switzerland), 14(20), 1–20. https://doi.org/10.3390/su142013322
  23. Ho, V. T., Kong, D. T., Lee, C. H., Dubreuil, P., & Forest, J. (2018). Promoting harmonious work passion among unmotivated employees: A two-nation investigation of the compensatory function of cooperative psychological climate. Journal of Vocational Behavior, 106(May 2017), 112–125. https://doi.org/10.1016/j.jvb.2018.01.005
  24. Ho, V. T., & Pollack, J. M. (2014). Passion isn’t always a good thing: Examining entrepreneurs’ network centrality and financial performance with a dualistic model of passion. Journal of Management Studies, 51(3), 433–459. https://doi.org/10.1111/joms.12062
  25. Hochwarter, W., Jordanno, S. L., Fontes-Comber, A., De La Haye, D. C., Khan, A. K., Babalola, M., & Franczak, J. (2022). Losing the benefits of work passion? The implications of low ego-resilience for passionate workers. Career Development International, 27(5), 526–546. https://doi.org/10.1108/CDI-05-2022-0132
  26. Islam, M. N., Furuoka, F., & Idris, A. (2021). Mapping the relationship between transformational leadership, trust in leadership and employee championing behavior during organizational change. Asia Pacific Management Review, 26(2), 95–102. https://doi.org/10.1016/j.apmrv.2020.09.002
  27. Jiang, W., Zhao, X., & Ni, J. (2017). The impact of transformational leadership on employee sustainable performance: The mediating role of organizational citizenship behavior. Sustainability, 9(9), 1567.
  28. Jufrizen, J., Mukmin, M., Nurmala, D., & Jasin, H. (2021). Effect of Moderation of Work Motivation on the Influence of Organizational Culture On Organizational Commitment and Employee Performance. International Journal of Business Economics (IJBE), 2(2), 86–98. https://doi.org/10.30596/ijbe.v2i2.6710
  29. Kee, D. M. H., Rahman, N. A., & Tan, A. W. (2020). The Impact of Transformational Leadership and Team Innovation on Team Performance: Empirical Evidence from Malaysia. GATR Journal of Management and Marketing Review, 5(2), 99–106. https://doi.org/10.35609/jmmr.2020.5.2(2)
  30. Khaola, P., & Coldwell, D. (2018). Explaining how leadership and justice influence employee innovative behaviours. European Journal of Innovation Management, 22(1), 193–212. https://doi.org/10.1108/EJIM-08-2017-0103
  31. Khaola, P., & Rambe, P. (2021). The effects of transformational leadership on organisational citizenship behaviour: the role of organisational justice and affective commitment. Management Research Review, 44(3), 381–398. https://doi.org/10.1108/MRR-07-2019-0323
  32. Khazaei, K., Khalkhali, A., & Eslami, N. (2011). Relationship between organizational citizenship behavior and performance of school teachers in west of Mazandaran province. World Applied Sciences Journal, 13(2), 324–330.
  33. Kusumah, A. I., Haryadi, A. I., Indrayanto, A., & Setiawan, I. (2021). A mediating and moderating role on employee performance appraisal. Management Research Review, 44(12), 1639–1659. https://doi.org/10.1108/MRR-11-2020-0701
  34. Liu, Z., Jiang, Y., Yao, Z., Liu, X., Zhao, L., & Zhang, X. (2021). Congruence in career calling and employees’ innovation performance: work passion as a mediator. Chinese Management Studies, 15. https://doi.org/https://doi.org/10.1108/CMS-12-2019-0427
  35. Mabe, I., Mello, D. M., & Makamu, N. I. (2023). Impact of Performance Management System (PMS) on Employee Performance at Ngaka Modiri Molema District Municipality in South Africa. African Renaissance, 20(1), 245–267. https://doi.org/10.31920/2516-5305/2023/20n1a12
  36. Maharani, V., Troena, E. A., & Noermijati, N. (2013). Organizational citizenship behavior role in mediating the effect of transformational leadership, job satisfaction on employee performance: Studies in PT bank Syariah Mandiri Malang east Java. International Journal of Business and Management, 8(17), 1–12.
  37. Mekpor, B., & Dartey-Baah, K. (2017). Leadership styles and employees’ voluntary work behaviors in the Ghanaian banking sector. Leadership and Organization Development Journal, 38(1), 74–88. https://doi.org/10.1108/LODJ-09-2015-0207
  38. Nurjanah, S., Pebianti, V., & Handaru, A. W. (2020a). The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1793521
  39. Nurjanah, S., Pebianti, V., & Handaru, A. W. (2020b). The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture. Cogent Business & Management, 7(1), 1793521.
  40. Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821–862. https://doi.org/10.1108/PR-04-2017-0136
  41. Oke, S. (2023). The Role of Policy in the Development of the Creative Industries: A Review of Government Involvement in Nigeria’s Creative Industries. Journal of Business Diversity, 23(2), 64–79. https://doi.org/10.33423/jbd.v23i2.6168
  42. Permarupan, P. Y., Saufi, R. A., Kasim, R. S. R., & Balakrishnan, B. K. P. D. (2013). The Impact of Organizational Climate on Employee’s Work Passion and Organizational Commitment. Procedia - Social and Behavioral Sciences, 107, 88–95. https://doi.org/10.1016/j.sbspro.2013.12.403
  43. Purwanto, A. (2022). The role of transformational leadership and organizational citizenship behavior on SMEs employee performance. Journal of Industrial Engineering & Management Research.
  44. Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of transformational leadership, job satisfaction, and organizational commitments on organizational citizenship behavior. Inovbiz: Jurnal Inovasi Bisnis, 9, 61–69.
  45. Qalati, S. A., Zafar, Z., Fan, M., Limón, M. L. S., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11).
  46. Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11). https://doi.org/10.1016/j.heliyon.2022.e11374
  47. Rita, M., Randa Payangan, O., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60(4), 953–964.
  48. Saleem, M. A., Bhutta, Z. M., Nauman, M., & Zahra, S. (2019). Enhancing performance and commitment through leadership and empowerment: An emerging economy perspective. International Journal of Bank Marketing, 37(1), 303–322. https://doi.org/10.1108/IJBM-02-2018-0037
  49. Selamat, M. H., & Ran, G. W. (2019). The Mediating effect of Organizational Citizenship Behavior on the Organizational Justice and Organizational Performance in Small and Medium-Sized Enterprise of China. International Journal of Business and Management, 14(9), 173. https://doi.org/10.5539/ijbm.v14n9p173
  50. Somech, A., & Oplatka, I. (2014). Organizational Citizenship Behavior in Schools. In Organizational Citizenship Behavior in Schools. https://doi.org/10.4324/9781315866956
  51. Suifan, T. S., Abdallah, A. B., & Al Janini, M. (2018). The impact of transformational leadership on employees’ creativity: The mediating role of perceived organizational support. Management Research Review, 41(1), 113–132. https://doi.org/10.1108/MRR-02-2017-0032
  52. Supriyanto, A. S., Ekowati, V. M., Idris, I., Susminingsihc, & Iswanto, B. (2020). Leadership styles as a predictor of the voluntary work behaviors of bank employees. International Journal of Economics and Management, 14(1), 1–11.
  53. Syah, T. Y. R., & Rosady, S. D. (2018). Work Satisfaction Antecedents and Consequences: An Analysis of Transformational Leadership Style, Communication and Performance of the Nurses (Study on the Hospital Nurses in Indonesia). Iarjset, 5(9), 59–65. https://doi.org/10.17148/iarjset.2018.599
  54. Syah, T. Y. R., Suryanto, E., Negoro, D. A., & Pusaka, S. (2019). Transformational Leadership Style and Work Life Balance: the Effect on Employee Satisfaction Through Employee Engagement. Russian Journal of Agricultural and Socio-Economic Sciences, 91(7), 310–318. https://doi.org/10.18551/rjoas.2019-07.36
  55. Syah, T. Y. R., Wahyuni, N. P. D., & Purwandari, D. A. (2019). Transactional Leadership, Motivation and Employee Performance. Journal of Multidisciplinary Academic, 3(5), 156–161.
  56. Tian, H., Iqbal, S., Akhtar, S., Qalati, S. A., Anwar, F., & Khan, M. A. S. (2020). The Impact of Transformational Leadership on Employee Retention: Mediation and Moderation Through Organizational Citizenship Behavior and Communication. Frontiers in Psychology, 11(February). https://doi.org/10.3389/fpsyg.2020.00314
  57. Vallerand, R. J., Houlfort, N., & Forest, J. (2014). Passion for Work: Determinants and Outcomes. In The Oxford Handbook of Work Engagement, Motivation, and Self-Determination Theory (Issue February 2019). https://doi.org/10.1093/oxfordhb/9780199794911.013.009
  58. Vipraprastha, T., Sudja, I. N., & Yuesti, A. (2018). The effect of transformational leadership and organizational commitment to employee performance with citizenship organization (OCB) behavior as intervening variables (At PT Sarana Arga Gemeh Amerta in Denpasar City). International Journal of Contemporary Research and Review, 9(02), 20503–20518.
  59. Wang, G., Oh, I. S., Courtright, S. H., & Colbert, A. E. (2011). Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research. Group and Organization Management, 36(2), 223–270. https://doi.org/10.1177/1059601111401017
  60. Yang, S., Zhang, L., & Wang, L. (2023). Key Factors of Sustainable Development of Organization: Bibliometric Analysis of Organizational Citizenship Behavior. Sustainability (Switzerland), 15(10). https://doi.org/10.3390/su15108261
  61. Zhang, J. (2010). Employee Orientation and Performance: An Exploration of the Mediating Role of Customer Orientation. Journal of Business Ethics, 91(SUPPL. 1), 111–121. https://doi.org/10.1007/s10551-010-0570-6
  62. Zurahmi, D., Masdupi, E., & Patrisia, D. (2019). The Effect of Transformational Leadership, Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at Tapan Regional General Hospital. 64(2010), 511–516. https://doi.org/10.2991/piceeba2-18.2019.30