Main Article Content
Abstract
The government has made various efforts to improve taxpayer compliance but the efforts that have been made have not been effective enough. Collaboration between stakeholders is needed in harmonizing and synergizing all components of taxpayers. This study was conducted with the aim of analyzing pentahelix collaboration in improving taxpayer compliance at Cimanggis Tax Office. The study used descriptive qualitative methods with data collection techniques through observation, interviews and literature study. The results of the study show that collaboration has been carried out by the government well by involving various parties who take an active role, namely the private sector, academia, the media and the community. Each party has its own role in helping improve taxpayer compliance. In its implementation there are several obstacles, but coordination continues to be carried out together to carry out the commitments that have been made.
Keywords
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Amrial, Muhammad, A., & Muhammad, E. (2017). Penta Helix Model: A Sustainable Development Solution Through The Industrial Sector. 14th Hokkaido Indonesian Student Association Scientific Meeting, 152–156. https://www.researchgate.net/publication/321106743_Penta_helix_model_A_sustainable_development_solution_through_the_industrial_sector
- Angraini, Y., Ompusunggu, A. P., & Darmansyah. (2017). Pengaruh Pelayanan Konseling Dan Penerapan E-Faktur Terhadap Penerimaan Pajak, Pemediasi Kepatuhan Wajib Pajak DI KPP Pratama Depok Cimanggis. Jurnal Ilmiah Ilmu Ekonomi Universitas Muhammadiyah Sukabumi, 6(11), 31–44. http://eprints.ummi.ac.id/145/
- Batrancea, L., Nichita, A., Olsen, J., Kogler, C., Kirchler, E., Hoelzl, E., Weiss, A., Torgler, B., Fooken, J., Fuller, J., Schaffner, M., Banuri, S., Hassanein, M., Alarcón-García, G., Aldemir, C., Apostol, O., Bank Weinberg, D., Batrancea, I., Belianin, A., … Zukauskas, S. (2019). Trust and power as determinants of tax compliance across 44 nations. Journal of Economic Psychology, 74, 102191. https://doi.org/10.1016/j.joep.2019.102191
- Cahyonowati, N., & Darsono, D. (2018). Perkembangan Model Penelitian Kepatuhan Pajak. SIMAK, 16(01), 01–11. https://doi.org/10.35129/simak.v16i01.8
- Creswell, J. W. (2017). Research Design Pendekatan Kualitatif, Kuantitatif, dan Mixed (S. Z. Qudsy (ed.); 3rd ed.). Pustaka Pelajar. https://opac.perpusnas.go.id/DetailOpac.aspx?id=1213690
- Creswell, J. W., & Creswell, J. D. (2018). Research design: qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications, Inc. https://edge.sagepub.com/creswellrd5e
- Damayanti, T. W., Sutrisno, Subekti, I., & Baridwan, Z. (2015). Trust and Uncertainty Orientation: An Efforts to Create Tax Compliance in Social Psychology Framework. Procedia - Social and Behavioral Sciences, 211, 938–944. https://doi.org/10.1016/j.sbspro.2015.11.124
- Fang, H., Su, Y., & Lu, W. (2022). Tax incentive and corporate financial performance: Evidence from income tax revenue sharing reform in China. Journal of Asian Economics, 81, 101505. https://doi.org/10.1016/j.asieco.2022.101505
- Hasid, Z., Wijaya, A., Busari, A., & Kurniawan, E. (2022). Menggunakan Penta-Helix untuk Menjembatani Reaksi Masyarakat Terhadap Vaksin Covid-19. Jurnal Pengabdian Kepada Masyarakat, 7(3), 699–714. https://doi.org/https://doi.org/10.30653/002.202273.131
- Jeven. (2021, October 8). Rasio Pajak Indonesia di ASEAN. Pajakku, 1–5. https://www.pajakku.com/read/61b1d80c1c72eb1eee0cb477/Rasio-Pajak-Indonesia-di-ASEAN
- Kasper, M., & Alm, J. (2022). Audits, audit effectiveness, and post-audit tax compliance. Journal of Economic Behavior & Organization, 195, 87–102. https://doi.org/10.1016/j.jebo.2022.01.003
- Klaser, K., & Mittone, L. (2022). Can the rawlsian veil of ignorance foster tax compliance? Evidence from a laboratory experiment. Journal of Economic Behavior & Organization, 200, 99–113. https://doi.org/10.1016/j.jebo.2022.05.018
- Kurniati, D. (2022, June 8). Panja Rekomendasikan Pemerintah Naikkan Tax Ratio Jadi 9,45%-10,0%. DDTC News, 1–5. https://news.ddtc.co.id/panja-rekomendasikan-pemerintah-naikkan-tax-ratio-jadi-945-100-39689
- Latofah, N., & Harjo, D. (2020). Analisis Tax Awareness Dalam Upaya Meningkatkan Kepatuhan Wajib Pajak di Kantor Pelayanan Pajak Pratama Bekasi Barat. Jurnal Pajak Vokasi (JUPASI), 2(1), 52–62. https://doi.org/10.31334/jupasi.v2i1.1121
- Lhoka, N. L. P. D. P., & Sukartha, I. M. (2020). Pengaruh E-SPT, Sanksi, Sosialisasi, Pengetahuan Perpajakan, dan Moralitas pada Kepatuhan Wajib Pajak. E-Jurnal Akuntansi, 30(7), 1699. https://doi.org/10.24843/EJA.2020.v30.i07.p07
- Masrullah, M., Asriati, A., & Alfiah S, N. R. (2021). Penerapan Self Assesstment System dalam Meningkatkan Kesadaran atas Kepatuhan Membayar Pajak di Kabupaten Gowa. Amnesty: Jurnal Riset Perpajakan, 4(1), 23–33. https://doi.org/10.26618/jrp.v4i1.5304
- Menichini, A. A. (2020). How do firm characteristics affect the corporate income tax revenue? International Review of Economics and Finance, 65(September 2019), 146–162. https://doi.org/10.1016/j.iref.2019.10.004
- Miles, M. B., & Huberman, M. A. (1994). Qualitative Data Analysis: An Expanded Sourcebook (2nd ed.). SAGE Publications, Inc. https://psycnet.apa.org/record/1995-97407-000
- Natalia, A. (2020, January 20). Apa Saja yang Menyebabkan Rendahnya Kesadaran Memabayar Pajak? Ajaib, 1–3. https://ajaib.co.id/apa-saja-penyebab-rendahnya-kesadaran-membayar-pajak/
- Novianti, K. R. (2020). The Penta-helix: A sustainable tourism strategy of Bali’s villages. Jurnal Inovasi Ekonomi, 5(03), 125. https://doi.org/10.22219/jiko.v5i03.10921
- Nurmalia, A. (2018). Strategi Pengembangan Usaha Mikro Kecil dan Menengah (UMKM) dengan Model Pentahelix [Universitas Muhammadiyah Yogyakarta]. In Universitas Muhammadiyah. http://repository.umy.ac.id/handle/123456789/18843?show=full
- Prabowo, O. M., & Indarto, I. (2018). Efektivitas Pelaksanaan Reformasi Perpajakan. Jurnal Riset Ekonomi Dan Bisnis, 11(3), 220. https://doi.org/10.26623/jreb.v11i3.1144
- Purba, A. S., & Setiawan, I. (2022). Analisis Konsep Penta Helix dalam Pengembangan Potensi Wisata di Kampung Bekelir Tangerang. Formosa Journal of Multidisciplinary Research, 1(4), 919–930. https://doi.org/10.55927/fjmr.v1i4.931
- Purwanto, P., & Safira, H. (2020). Analysis of Corporate Taxpayer Compliance and Its Implication to Self-Assessment System Implementation. International Journal of Economics Development Research (IJEDR), 1(3), 213–224. https://doi.org/10.37385/ijedr.v1i3.131
- Rahayu, S. K. (2013). Auditing: Konsep Dasar dan Pedoman Pemeriksaan Akuntan Publik (1st ed.). Graha Ilmu. http://inlislite.undiksha.ac.id/opac/detail-opac?id=5842
- Rahmadhani, S. R., Cheisviyanny, C., & Mulyani, E. (2020). Analisis Kepatuhan Pajak Pelaku UMKM Pasca Penerbitan Peraturan Pemerintah Nomor 23 Tahun 2018. Jurnal Eksplorasi Akuntansi, 2(1), 2537–2553. https://doi.org/10.24036/jea.v2i1.228
- Rahman, A. (2017). Sebuah Pelajaran Dari Pelaksanaan Reformasi Pajak di Indonesia dan Vietnam. Jurnal Borneo Administrator, 13(1), 73. https://doi.org/10.24258/jba.v13i1.276
- Rizkiyah, P., Liyushiana, L., & Herman, H. (2019). SINERGITAS PENTAHELIX DALAM PEMULIHAN PARIWISATA PASCA BENCANA ERUPSI GUNUNG API SINABUNG DI KABUPATEN KARO, SUMATERA UTARA. Jurnal IPTA, 7(2), 247. https://doi.org/10.24843/IPTA.2019.v07.i02.p15
- Saad, N. (2014). Tax Knowledge, Tax Complexity and Tax Compliance: Taxpayers’ View. Procedia - Social and Behavioral Sciences, 109, 1069–1075. https://doi.org/10.1016/j.sbspro.2013.12.590
- Sari, B. S. N., & Rosdianae, H. (2021). Evaluation of the Implementation of Collaborative Governance in the Optimization of DKI Jakarta Regional Tax Revenues. Advances in Social Science, Education and Humanities Research, 558. https://doi.org/10.2991/assehr.k.210531.037
- Setiowati, Y. D., Fauzi, A., & Sumiati, A. (2020). Pengaruh Kepatuhan Wajib Pajak Perusahaan dan Audit Pajak Terhadap Pendapatan Pajak Penghasilan Perusahaan : Studi Kasus di Kantor Pelayanan Pajak Jakarta Kebayoran Lama. Jurnal Bisnis Manajemen Dan Keuangan, 1(2), 407–415. http://pub.unj.ac.id/index.php/jbmk/article/view/114/133
- Slamet, R., Nainggolan, B., Roessobiyanto, Ramdani, H., Hendriyanto, & Ilma, L. L. (2016). Development Strategy of Digital Start Up to Confront The Era of Free Market. Jurnal Manajemen Indonesia, 136–147.
- Soemaryani, I. (2016). Pentahelix Model to Increase Tourist Visit to Bandung and Its Surrounding Areas through Human Resource Development. Academy of Strategy Management Journal, 15(3), 249. https://www.proquest.com/openview/091494ef547e622a456cf0dd2210d17a/1.pdf?pq-origsite=gscholar&cbl=38745
- Subagyo, A. (2021). The implementation of the pentahelix model for the terrorism deradicalization program in Indonesia. Cogent Social Sciences, 7(1). https://doi.org/10.1080/23311886.2021.1964720
- Sudiana, K., Sule, E. T., Soemaryani, I., & Yunizar, Y. (2020). Discovering Support Needed for Startups in Their Early Stages Using on Penta Helix Framework. Business: Theory and Practice, 21(1), 212–221. https://doi.org/10.3846/btp.2020.10930
- Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D – MPKK (I). Alfabeta. https://cvalfabeta.com/product/metode-penelitian-kuantitatif-kualitatif-dan-rd-mpkk/
- Sugiyono. (2022). Metode Penelitian Bisnis (Pendekatan Kuantitatif, Kualitatif, Kombinasi dan R&D) (3rd ed.). Alfabeta. https://cvalfabeta.com/product/metode-penelitian-bisnis-pendekatan-kuantitatif-kualitatiff-kombinasi-dan-rd/
- Susanto, D. A. (2022). Eksplorasi Implementasi Reformasi Perpajakan di Kantor Pelayanan Pajak. Referensi : Jurnal Ilmu Manajemen Dan Akuntansi, 9(2), 195–202. https://doi.org/10.33366/ref.v9i2.1819
- Wahida, S. N., Hijri, Y., & Sukmana, O. (2020). Pentahelix Models in Developing Toruism Haritage Kajoetangan in Malang City. Journal of Local Government Issues, 3(1). https://doi.org/10.22219/logos.v3i1.10699
- Wantasen, M. A., Sondakh, J. J., & Suwetja, I. G. (2021). Analisis Penerimaan Pajak Sebelum dan Sesudah Adanya Insentif Pajak Bagi Wajib Pajak yang Terdampak Covid-19 Selama Masa Pandemi Pada KPP Pratama Manado. Going Concern : Jurnal Riset Akuntansi, 16(4), 387–397. https://doi.org/https://doi.org/10.32400/gc.16.4.37587.2021