Main Article Content
Abstract
High levels of work stress (WS) can significantly lower work motivation (WM) as the energy is prone to deplete, causing burnout, and undermining employees’ belief to succeed in their career. On the other hand, low motivation level makes them more susceptible to experiencing WS and less resilient in coping with stressful situations. Thus, what is the connection between WS and WM on employee performance (EPf)? In fact, there are still few researches discussing the issue, particularly in telecommunications companies and this became the background for this study. To conduct the research, qualitative and quantitative data are used. The population comprised all employees of PT Hutchison 3 Indonesia (H3I) Makassar Branch who also become a sample or census sampling. For the data collection, a survey method is implemented with multiple linear regression as its technique of analysis. The results showed that the variables of WS and WM had a positive and significant impact on EPf. All research hypotheses are declared accepted, which indicates that an increase in the variables of WS and WM will improve EPf. The findings contribute to the development of theory and practice in the fields of performance and human resources management.
Keywords
Article Details
![Creative Commons License](http://i.creativecommons.org/l/by/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Adekanmbi, F. P., Ukpere, W. I., & Kelvin-Iloafu, L. E. (2022). The relational effects of perceived organizational support, fear of COVID-19, and work-related stress on the safety performance of healthcare workers. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.963683
- Arshad, M., Farooq, M., Atif, M., & Farooq, O. (2021). A motivational theory perspective on entrepreneurial intentions: a gender comparative study. Gender in Management: An International Journal, 36(2), 221–240. https://doi.org/10.1108/GM-12-2019-0253
- Avgar, A., Kyung Lee, E., & Chung, W. (2014). Conflict in context. International Journal of Conflict Management, 25(3), 276–303. https://doi.org/10.1108/IJCMA-03-2012-0030
- Chandrasekar, K. (2011). Workplace Environment and Its Impact Organizational Performance in Public Sector organizations. International Journal of Enterprise Computing and Business Systems, 1(1), 1–19. https://www.ijecbs.com/January2011/N4Jan2011.pdf
- Dipboye, R. L. (2018). 3. Work Motivation. In The Emerald Review of Industrial and Organizational Psychology (pp. 103–174). Emerald Publishing Limited. https://doi.org/10.1108/978-1-78743-785-220181006
- Dodanwala, T. C., & Santoso, D. S. (2022). The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), 1777–1796. https://doi.org/10.1108/ECAM-12-2020-1048
- Estrada, L., & Bastida, F. (2023). The public purse as a reelection lever: does it work in a corrupt political environment? The case of Honduras. Local Government Studies, 49(1), 30–53. https://doi.org/10.1080/03003930.2021.1906230
- Fahad, S., & Kistyanto, A. (2021). The Effect of Job Stress and Cyberloafing on Organizational Commitment on Soe Bank Employees in The City of Surabaya. Ilomata International Journal of Management, 2(3), 133–141. https://doi.org/10.52728/ijjm.v2i3.251
- Foy, T., Dwyer, R. J., Nafarrete, R., Hammoud, M. S. S., & Rockett, P. (2019). Managing job performance, social support and work-life conflict to reduce workplace stress. International Journal of Productivity and Performance Management, 68(6), 1018–1041. https://doi.org/10.1108/IJPPM-03-2017-0061
- Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: test of a theory. Organizational Behavior and Human Performance, 16(2), 250–279. https://doi.org/10.1016/0030-5073(76)90016-7
- Hamouche, S., & Marchand, A. (2020). Linking work, occupational identity and burnout: the case of managers. International Journal of Workplace Health Management, 14(1), 12–31. https://doi.org/10.1108/IJWHM-01-2020-0008
- Huang, W., & Yuan, C. (2022). Decent work and employee performance: a conservation of resources perspective. Journal of Managerial Psychology, 37(8), 716–728. https://doi.org/10.1108/JMP-09-2021-0505
- Hulls, P. M., de Vocht, F., Martin, R. M., & Langford, R. M. (2022). “We are our own worst enemy”: a qualitative exploration of work-related stress in the construction industry. International Journal of Workplace Health Management, 15(5), 609–622. https://doi.org/10.1108/IJWHM-11-2021-0213
- Kalyar, M. N., & Kalyar, H. (2018). Provocateurs of creative performance. Personnel Review, 47(2), 334–352. https://doi.org/10.1108/PR-10-2016-0286
- Kelly, S., Hague, A., Blythe, A., Robb, N. D., & Warman, S. (2022). “Just Engage in It or Not, You Get Out What You Put In”: Student and Staff Experiences of Feedback and Feedforward in Workplace-Based Learning Environments. Journal of Veterinary Medical Education, 49(2), 267–274. https://doi.org/10.3138/jvme.2020-0124
- Kullab, M. A. M. dan R. M. K. (2017). Determinants of Working Environment, Employee Loyalty and Employee Turnover of ICT- SME Industry. World Journal of Research and Review, 5(5), 06– 08. https://www.wjrr.org/download_data/WJRR0505019.pdf
- Larastrini, P. M., & Adnyani, I. G. A. D. (2019). The Effect of Job Satisfaction in the Work Environment and Work–Life Balance on Employee Loyalty. E-Journal of Management, 8(6), 3674–3699. https://www.researchgate.net/publication/343304931_The_Effect_of_Work-Life_Balance_and_Employee_Satisfaction_on_Employee_Loyalty_Ofgpret_Studio
- Lasisi, T. T., Ozturen, A., Eluwole, K. K., & Avci, T. (2020). Explicating innovation-based human resource management’s influence on employee satisfaction and performance. Employee Relations: The International Journal, 42(6), 1181–1203. https://doi.org/10.1108/ER-08-2019-0319
- Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705–717. https://doi.org/10.1037/0003-066X.57.9.705
- Luu, T. T. (2020). Integrating green strategy and green human resource practices to trigger individual and organizational green performance: the role of environmentally-specific servant leadership. Journal of Sustainable Tourism, 28(8), 1193–1222. https://doi.org/10.1080/09669582.2020.1729165
- Ma, L., Zhang, X., & Wang, G. (2022). The impact of enterprise social media use on employee performance: a grounded theory approach. Journal of Enterprise Information Management, 35(2), 481–503. https://doi.org/10.1108/JEIM-08-2020-0331
- Meijerink, J. (2014). Practicing Social Innovation: Enactment of the Employee–Organization Relationship by Employees (pp. 135–153). https://doi.org/10.1108/S1877-636120140000014014
- Mellor, N., Smith, P., Mackay, C., & Palferman, D. (2013). The “Management Standards” for stress in large organizations. International Journal of Workplace Health Management, 6(1), 4–17. https://doi.org/10.1108/17538351311312295
- Mubarok, E. S., Ronita, & Bandawati, E. (2021). Determinants of Employee Performance Mediated by Organizational Commitment. Ilomata International Journal of Management, 2(3), 186–200. https://doi.org/10.52728/ijjm.v2i3.280
- P. Ruppel, C., L. Sims, R., & Zeidler, P. (2013). Emotional labour and its outcomes: a study of a Philippine call centre. Asia-Pacific Journal of Business Administration, 5(3), 246–261. https://doi.org/10.1108/APJBA-02-2013-0008
- Perez-Floriano, L. R., & Gonzalez, J. A. (2019). When the going gets tough. International Journal of Organizational Analysis, 27(4), 1239–1255. https://doi.org/10.1108/IJOA-05-2018-1423
- Pinder, C. C. (2014). Work Motivation in Organizational Behavior. Psychology Press. https://doi.org/10.4324/9781315734606
- Román, S., Rodríguez, R., & Jaramillo, J. F. (2018). Are mobile devices a blessing or a curse? Effects of mobile technology use on salesperson role stress and job satisfaction. Journal of Business & Industrial Marketing, 33(5), 651–664. https://doi.org/10.1108/JBIM-05-2017-0123
- Royster, E., Morin, D. E., Molgaard, L., Wingert, D., & Fetrow, J. (2020). Methods used to assess student performance and course outcomes at the national center of excellence in dairy production medicine education for veterinarians. Journal of Veterinary Medical Education, 47(3), 263–274. https://doi.org/10.3138/jvme.1117-162r1
- Saether, E. A. (2019). Motivational antecedents to high-tech R&D employees’ innovative work behavior: Self-determined motivation, person-organization fit, organization support of creativity, and pay justice. The Journal of High Technology Management Research, 30(2), 100350. https://doi.org/https://doi.org/10.1016/j.hitech.2019.100350
- Sari, Y. F., Santoso, R., Permana, E., Wiwin, W., & Ayu S, R. (2022). Analysis of Factors Affecting Employee Performance at Aetra Regional Drinking Water Company of Jakarta (PDAM). Ilomata International Journal of Management, 3(1), 430–445. https://doi.org/10.52728/ijjm.v3i1.407
- Savolainen, R. (2018). Self-determination and expectancy-value. Aslib Journal of Information Management, 70(1), 123–140. https://doi.org/10.1108/AJIM-10-2017-0242
- Shah, S. B., Afshan, G., Mirani, M. A., & Solangi, R. (2023). Effect of supervisors’ stress on subordinates’ unethical behavior: moderating role of managers’ despotic leadership. Management Research Review, 46(1), 148–171. https://doi.org/10.1108/MRR-06-2021-0476
- Suhartini, & Mada, R. D. (2020). Analysis of Factors That Influence Employee Performance of PT Bumimulia Indah Lestari Cilegon Banten. Ilomata International Journal of Management, 1(4), 198–202. https://doi.org/10.52728/ijjm.v1i4.162
- Suhery, S., & Nurofik, A. (2020). The Effect of Work Conflict and Work Stress on the Spirit at Work of Local Water Company (PDAM) Employee in South Solok Regency. Ilomata International Journal of Management, 1(3), 112–120. https://doi.org/10.52728/ijjm.v1i3.120
- Sulaiman, S. (2021). Kecerdasan emosional dalam menciptakan hubungan kerja. In KINERJA KARYAWAN (ERA TRANSFORMASI DIGITAL) (pp. 87–100). CV. MEDIA SAINS INDONESIA.
- Sulaiman, S. (2022). Perilaku organisasi, kelompok dan kerja sama tim. In Psikologi Industri dan Organisasi (Konsep dan Implementasi) (pp. 25–34). CV. MEDIA SAINS INDONESIA.
- Susanto, Y., & Anjana, C. (2022). Human Resources Analysis of Education, Training and Job Placement in Improving Employee Performance. Ilomata International Journal of Management, 3(1), 416–429. https://doi.org/10.52728/ijjm.v3i1.401
- Toft, J., & Reierson, L. (2017). Citizenship Social Work: A Community Environmental Scan of Re-enfranchisement Social Work Supports after Felony Conviction. Journal of Policy Practice, 16(2), 112–132. https://doi.org/10.1080/15588742.2016.1214858
- Tsutsumi, A., Sasaki, N., Komase, Y., Watanabe, K., Inoue, A., Imamura, K., & Kawakami, N. (2020). Implementation and effectiveness of the Stress Check Program, a national program to monitor and control workplace psychosocial factors in Japan: a systematic review. Translated secondary publication. International Journal of Workplace Health Management, 13(6), 649–670. https://doi.org/10.1108/IJWHM-04-2020-0060
- Youn, M. (2018). The influence of standardized testing pressure on teachers’ working environment. KEDI Journal of Educational Policy, 15(2), 3–22. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85061866052&partnerID=40&md5=fe64ee1d9a23f16c46ceea5dc608617a