Main Article Content
Abstract
This study investigated the type of organizational culture in a state-owned construction firm using the Competing Values Framework. Diagnosing the organizational culture is essential to identifying the gap between the current and preferred cultures, and guiding the development of transformation programs. Data was collected from 58 participants using validated and reliable instruments applicable across various industries and countries. Descriptive analysis categorized the organizational culture, revealing a gap between the current and preferred types. The current culture was evenly spread across clan, adhocracy, market, and hierarchy types, whereas the preferred culture leaned towards market culture. To bridge this gap, a transformation program emphasizing transformational leadership and human resources functioning as business partners is necessary. The study faced limitations, including a relatively low response rate, although managerial responses were robust. The use of an ipsative rating scale precluded causal statistical analysis, suggesting future research might benefit from a Likert-type scale for more sophisticated analyses, including individual comparisons. This research provides a practical case of organizational culture transformation, emphasizing the shift towards a market culture in response to industry developments and business competition. Leaders are encouraged to consider individual characteristics, offer personal attention, develop a visionary approach, and communicate purposes with humility. Human resource functions should align HR practices with the company’s strategy and leverage unique employee capabilities. The study highlights the need for an ambidextrous culture and suggests that effective cultural shifts can be achieved through vertical and horizontal alignment.
Keywords
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
- Aboramadan, M., Albashiti, B., Alharazin, H., & Zaidoune, S. (2020). Organizational culture, innovation and performance: a study from a non-western context. Journal of Management Development, 39(4), 437–451. https://doi.org/10.1108/JMD-06-2019-0253
- Akpamah, P., Ivan-Sarfo, E., & Matkó, A. (2021). Organisational Culture as a Strategy. Cross-Cultural Management Journal, XXIII(1), 15–26.
- Alagaraja, M., Rose, K., Shuck, B., & Bergman, M. (2015). Unpacking organizational alignment: The view from theory and practice. Journal of Organizational Learning and Leadership, 13(1), 18–31. http://ir.library.louisville.edu/facultyhttp://ir.library.louisville.edu/faculty/142
- Alsaqqa, H. H., & Akyürek, Ç. E. (2021). Assessment of organizational culture types, leadership styles and their relationships within governmental and non-governmental hospitals in Gaza Strip of Palestine. BMC Health Services Research, 21(1), 1–11. https://doi.org/10.1186/s12913-021-06351-1
- Beugelsdijk, S., & Welzel, C. (2018). Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart. Journal of Cross-Cultural Psychology, 49(10), 1469–1505. https://doi.org/10.1177/0022022118798505
- Bhatt, P. (2020). Perceived organizational culture across generation, tenure, and gender: An exploratory study. Organization Development Journal, 38(1), 9–20.
- BPIW. (2022). 2023, Sektor Konstruksi Serap 8.769.798 Tenaga Kerja. Layanan Informasi BPIW. https://bpiw.pu.go.id/article/detail/2023-sektor-konstruksi-serap-8769798-tenaga-kerja
- Caliskan, A., & Zhu, C. (2019). Organizational Culture Type in Turkish Universities using OCAI: Perceptions of Students. Journal of Education Culture and Society, 10(2), 270–292. https://doi.org/10.15503/jecs20192.270.292
- Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and changing organizational culture: based on the competing values framework. Addison-Wesley Publishing.
- Cameron, K. S., & Quinn, R. E. (2006). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (Revised). Jossey-Bass.
- Cameron, K. S., & Quinn, R. E. (2011). The competing values culture assessment: A Tool from the Competing Values Product Line. In Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework, pp. 1–14.
- Chen, C. W., Wang, W. C., Mok, M. M. C., & Scherer, R. (2021). A Lognormal Ipsative Model for Multidimensional Compositional Items. Frontiers in Psychology, 12(October), 1–19. https://doi.org/10.3389/fpsyg.2021.573252
- Danar. (2022). Persaingan Sehat, Kontraktor Utamakan Kualitas. Krjogja.Com. https://www.krjogja.com/berita-lokal/read/243283/persaingan-sehat-kontraktor-utamakan-kualitas
- David, S. N. J., Valas, S., & Raghunathan, R. (2018). Assessing Organization Culture – A Review on the OCAI Instrument. International Conference on Management and Information Systems, 182–188.
- Davies, B. J., & Davies, B. (2004). Strategic leadership. School Leadership and Management, 24(1), 29–38. https://doi.org/10.1080/1363243042000172804
- de Almeida, G., & de Brito, L. C. B. (2017). Analysis of Organizational Culture in Brazilian Building Companies to Evaluate Changes Required by BIM Technology. Business Management Dynamics, 7(4), 1–16. www.bmdynamics.com
- Delle, E., & Kumassey, A. (2013). The Moderating Role of Organizational Tenure on the Relationship between Organizational Culture and OCB: Empirical Evidence from the Ghanaian Banking Industry. European Journal of Business and Management, 5(26), 73–83. http://www.iiste.org/Journals/index.php/EJBM/article/view/8064
- Di Stefano, G., & Scrima, F. (2016). The psychometric properties of the italian version of the organizational culture assessment instrument (OCAI). BPA Applied Psychology Bulletin, 64(276), 51–63.
- Direktorat Jenderal Bina Konstruksi Kementerian PUPR. (2019). Sertifikasi Tenaga Kerja Konstruksi. Buletin Konstruksi, 2, 1–32.
- Gallagher, S., Brown, C., & Brown, L. (2008). A strong market culture drives organizational performance and success. Employment Relations Today, 35(1), 25–31. https://doi.org/10.1002/ert.20185
- Gerhart, B. (2019). Horizontal and Vertical Fit in Human Resource Systems. In C. Ostroff & T. A. Judge (Eds.), Perspectives on organizational fit (Issue January 2007, pp. 317–348). Lawrence Erlbaum Associates Publishers.
- Ghobadian, A., & O’regan, N. (2002). The Link between Culture, Strategy and Performance in Manufacturing SMEs. Journal of General Management, 28(1), 16–35. https://doi.org/10.1177/030630700202800102
- Giritli, H., Oney-Yazıcı, E., Topcu-Oraz, G., & Acar, E. (2006). Organizational Culture: a Comparative Analysis from the Turkish Construction Industry. CCIM2006 Sustainable Development through Culture and Innovation, 1–9.
- Gong, L., Jiang, S., & Liang, X. (2022). Competing value framework-based culture transformation. Journal of Business Research, 145(March), 853–863. https://doi.org/10.1016/j.jbusres.2022.03.019
- Groves, R. M. (2006). Nonresponse Rates and Nonresponse Bias in Household Surveys. Public Opinion Quarterly, 70(5), 646–675. https://doi.org/10.1093/poq/nfl033
- Groysberg, B., Lee, J., Price, J., & Cheng, J. Y.-J. (2018). The leader’s guide to corporate culture. Harvard Business Review. https://hbr.org/2018/01/the-leaders-guide-to-corporate-culture
- Han, J. H., Kang, S., Oh, I. S., Kehoe, R. R., & Lepak, D. P. (2019). The goldilocks effect of strategic human resource management? Optimizing the benefits of a high-performance work system through the dual alignment of vertical and horizontal fit. Academy of Management Journal, 62(5), 1388–1412. https://doi.org/10.5465/amj.2016.1187
- Harrison, T., & Bazzy, J. D. (2017). Aligning organizational culture and strategic human resource management. Journal of Management Development, 36(10), 1260–1269. https://doi.org/10.1108/JMD-12-2016-0335
- Hawkins, M., Cheng, C., Elsworth, G. R., & Osborne, R. H. (2020). Translation method is validity evidence for construct equivalence: Analysis of secondary data routinely collected during translations of the Health Literacy Questionnaire (HLQ). BMC Medical Research Methodology, 20(1), 1–13. https://doi.org/10.1186/s12874-020-00962-8
- Jaeger, M., Yu, G., & Adair, D. (2017). Organisational culture of Chinese construction organisations in Kuwait. Engineering, Construction and Architectural Management, 24(6), 1051–1066. https://doi.org/10.1108/ECAM-07-2016-0157
- Jung, T., Scott, T., Davies, H. T. O., Bower, P., Whalley, D., Mannion, R., Jung, T., Scott, T., Davies, H. T., Mcnally, R., & Mannion, R. (2009). Instruments for Exploring Organizational Culture: A Review of the Literature. Public Administration Review, 69(6), 1087–1096.
- Katz, B. R., du Preez, N. D., & Louw, L. (2016). Alignment of internal and external business and innovation domains. South African Journal of Industrial Engineering, 27(1), 61–74. https://doi.org/10.7166/27-1-1247
- Komm, A., Pollner, F., Schaninger, B., & Sikka, S. (2021). The new possible: How HR can help build the organization of the future. McKinsey & Company. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-new-possible-how-hr-can-help-build-the-organization-of-the-future
- Kosiorek, D., & Szczepańska, K. (2016). Relationships between organisational culture and human resource management. Jagiellonian Journal of Management, 2(3), 205–215. https://doi.org/10.4467/2450114XJJM.16.016.5848
- Lee, J. Y., Seo, Y., Jeung, W., & Kim, J. H. (2019). How ambidextrous organizational culture affects job performance: A multilevel study of the mediating effect of psychological capital. Journal of Management and Organization, 25(6), 860–875. https://doi.org/10.1017/jmo.2017.38
- Lengnick-Hall, M. L., Lengnick-Hall, C. A., Andrade, L. S., & Drake, B. (2009). Strategic human resource management: The evolution of the field. Human Resource Management Review, 19(2), 64–85. https://doi.org/10.1016/j.hrmr.2009.01.002
- Marszalek, J. M., Barber, C., Kohlhart, J., & Cooper, B. H. (2011). Sample size in psychological research over the past 30 years. Perceptual and Motor Skills, 112(2), 331–348.
- Maull, R., Brown, P., & Cliffe, R. (2001). Organisational culture and quality improvement. International Journal of Operations and Production Management, 21(3), 302–326. https://doi.org/10.1108/01443570110364614
- Mistarihi, A. (2021). Strategic Leadership Competencies: Evidence from the State of Qatar. Journal of Human Resource and Sustainability Studies, 09(01), 57–81. https://doi.org/10.4236/jhrss.2021.91005
- Morse, J. M., Barrett, M., Mayan, M., Olson, K., & Spiers, J. (2002). Verification Strategies for Establishing Reliability and Validity in Qualitative Research. International Journal of Qualitative Methods, 1(2), 13–22. https://doi.org/10.1177/160940690200100202
- Nikpour, A. (2017). The impact of organizational culture on organizational performance: The mediating role of employee’s organizational commitment. International Journal of Organizational Leadership, 6(1), 65–72. https://doi.org/10.33844/ijol.2017.60432
- Nukić, I. Š., & Matotek, J. (2014). Importance and trends of organizational culture in construction in eastern Croatia. Ekonomski Vjesnik, 27(1), 25–40.
- O’Reilly, C. A., Caldwell, D. F., Chatman, J. A., Lapiz, M., & Self, W. (2010). How leadership matters: The effects of leaders’ alignment on strategy implementation. Leadership Quarterly, 21(1), 104–113. https://doi.org/10.1016/j.leaqua.2009.10.008
- Oney-Yazic, E., Arditi, D., & Uwakweh, B. O. (2006). Organizational Culture in US Construction Companies. CCIM Sustainable Development through Culture and Innovation, 1985, 219–228.
- Ostroff, Cheri, Kinicki, A. J., & Muhammad, R. S. (2012). Organizational Culture and Climate. In I. B. Weiner, N. W. Schmitt, & S. Highhouse (Eds.), Handbook of Psychology, Second Edition (Issue 12, pp. 643–676). John Wiley & Sons. https://doi.org/10.1002/9781118133880.hop212024
- Panayotopoulou, L., Bourantas, D., & Papalexandris, N. (2003). Strategic human resource management and its effects on firm performance: An implementation of the competing values framework. International Journal of Human Resource Management, 14(4), 680–699. https://doi.org/10.1080/0958519032000057781
- Ristino, R. J., & Michalak, J. M. (2018). Employee perceptions of organizational culture’s influence on their attitudes and behaviour. Journal of East European Management Studies, 23(2), 295–322. https://doi.org/10.5771/0949-6181-2018-2-295
- Sakikawa, T. (2022). The Connection between Organizational and National Cultures. Journal of Global Management, 1(March), 129–151.
- Sánchez-Báez, E. A., Fernández-Serrano, J., & Romero, I. (2019). Organizational Culture And Innovation In Small Businesses In Paraguay. Regional Science Policy and Practice, 1–15. https://doi.org/10.1111/rsp3.12203
- Schein, E. H. (2004). Organizational Culture and Leadership (3rd ed.). JOSSEY-BASS.
- Shin, C., & Park, J. (2019). Classifying social enterprises with organizational culture, network and socioeconomic performance: Latent profile analysis approach. Journal of Open Innovation: Technology, Market, and Complexity. https://doi.org/10.3390/joitmc5010017
- Steffens, N. K., Shemla, M., Wegge, J., & Diestel, S. (2014). Organizational Tenure and Employee Performance: A Multilevel Analysis. Group and Organization Management, 39(6), 664–690. https://doi.org/10.1177/1059601114553512
- Strengers, J., Mutsaers, L., van Rossum, L., & Graamans, E. (2022). The organizational culture of scale-ups and performance. Journal of Organizational Change Management, 35(8), 115–130. https://doi.org/10.1108/JOCM-09-2021-0268
- Szczepańska-Woszczyna, K. (2018). Strategy, Corporate Culture, Structure and Operational Processes as the Context for the Innovativeness of an Organization. Foundations of Management, 10(1), 33–44. https://doi.org/10.2478/fman-2018-0004
- van Eijnatten, F. M., van der Ark, L. A., & Holloway, S. S. (2015). Ipsative measurement and the analysis of organizational values: an alternative approach for data analysis. Quality and Quantity, 49(2), 559–579. https://doi.org/10.1007/s11135-014-0009-8
- Van Huy, N., Thu, N. T. H., Anh, N. L. T., Au, N. T. H., Phuong, N. T., Cham, N. T., & Minh, P. D. (2020). The validation of organisational culture assessment instrument in healthcare setting: Results from a cross-sectional study in Vietnam. BMC Public Health, 20(1), 1–8. https://doi.org/10.1186/s12889-020-8372-y
- Verma, P., & Sharma, R. R. K. (2016). The linkages among horizontal strategy, person-environment fit and strategic human resource management. IEEE International Conference on Industrial Engineering and Engineering Management, 2016-Janua, 140–144. https://doi.org/10.1109/IEEM.2015.7385624
- Willar, D. (2017). Developing attributes for evaluating construction project based performance. TQM Journal, 29(2), 369–384. https://doi.org/10.1108/TQM-04-2016-0036
- Willar, D., Hombokau, C., & Waney, E. (2017). Applicability of Culture Profile on Construction Organization. Proceedings of International Structural Engineering and Construction, 4(1), 1–6. https://doi.org/10.14455/ISEC.res.2017.36