M. P. Sari, B. Poernomo, M. E. A. Flores, and N. Premchaiporn, “Extrinsic and Intrinsic Motivation to Improve the Quality of Public Services: A Case Study at the Rumah Sakit Umum Daerah (RSUD) Cengkareng”, ijss, vol. 3, no. 4, pp. 453-467, Oct. 2022.