ACHMAD, Fadly; RIAU, Dwi Putranto; AKADIRA, Tora. The Influence of Service Standards and Work Culture on Customer Satisfaction through Employee Performance : (Case Study on Public Services Recognition of Information Security Consulting Institutions and Certification Institutions at BSSN). Ilomata International Journal of Social Science, [S. l.], v. 6, n. 2, p. 669–688, 2025. DOI: 10.61194/ijss.v6i2.1701. Disponível em: https://ilomata.org/index.php/ijss/article/view/1701. Acesso em: 7 mar. 2026.