Ilomata International Journal of Management https://ilomata.org/index.php/ijjm <p>Ilomata International Journal of Management With ISSN: <a title="Portal ISSN" href="https://portal.issn.org/resource/ISSN/2714-8963#" target="_blank" rel="noopener"><span style="font-family: helvetica; font-size: small;"><span style="font-family: helvetica; font-size: medium;">2714-8963</span></span> (Online)</a> - <a title="Portal ISSN" href="https://portal.issn.org/resource/ISSN/2714-8971#" target="_blank" rel="noopener"><span style="font-family: helvetica; font-size: small;"><span style="font-family: helvetica; font-size: medium;">2714-8971</span></span> (Print)</a> is published <a title="Ilomata Foundations" href="http://yayasanilomata.org/#">by Yayasan Ilomata</a>, published original scholarly papers in the field of management science, both private or public sector, business management, finance, education, communication, logistics, human resources, hospitality and tourism. Ilomata International Journal of Management is published four times a year (January, April, July, October), and has collaborated with the <a href="https://pppji.id/" target="_blank" rel="noopener">Perkumpulan Profesi Pengelola Jurnal Indonesia</a>. Ilomata International Journal of Management is indexed in Science Technology Index, Directory of Open Access Journal (DOAJ), Garba Referral Digital (GARUDA), Google Schoolar, Crossref, Dimensions, and has currently been cited 31 times from 19 articles in the Scopus database (Update August 28, 2023) <a href="https://www.scopus.com/results/results.uri?src=dm&amp;sort=cp-f&amp;st1=Ilomata+International+Journal+of+Tax+and+Accounting&amp;sid=08f161d84a0515763336b0837dc27995&amp;sot=b&amp;sdt=b&amp;sl=56&amp;s=ALL%28Ilomata+International+Journal+of+Management%29&amp;cl=t&amp;ss=plf-f&amp;ws=r-f&amp;ps=r-f&amp;cs=r-f&amp;origin=searchbasic&amp;zone=queryBar&amp;sessionSearchId=08f161d84a0515763336b0837dc27995&amp;limit=10">Citedness in Scopus</a>. Please visit this page <a href="https://www.ilomata.org/index.php/ijjm/about/submissions" target="_blank" rel="noopener">https://www.ilomata.org/index.php/ijjm/about/submissions</a> to submit an article to this journal. <a title="Journal History" href="https://www.ilomata.org/index.php/ijjm/history">Journal History</a></p> en-US <p><a href="http://creativecommons.org/licenses/by/4.0/" rel="license"><img style="border-width: 0;" src="https://i.creativecommons.org/l/by/4.0/88x31.png" alt="Creative Commons License"></a><br>This work is licensed under a <a href="http://creativecommons.org/licenses/by/4.0/" rel="license">Creative Commons Attribution 4.0 International License</a>.</p> novia@ilomata.org (Novianita Rulandari) novia@ilomata.org (Putri Ayu Lestari) Thu, 04 Jan 2024 10:26:37 +0000 OJS 3.1.2.1 http://blogs.law.harvard.edu/tech/rss 60 The Effect of Risk Profile, Profitability, and Capital on Profit Growth of Indonesian Digital Banks https://ilomata.org/index.php/ijjm/article/view/981 <p>Digital Bank is a bank innovation that is very popular today because it provides convenience in transactions. The large number of digital bank enthusiasts makes researchers interested in researching the health of digital banks. This study will investigate how much influence the bank's health level has on the profit growth of digital banks, as measured by the risk profile using NPL and LDR indicators, GCG with institutional ownership, Profitability with ROA indicators, and Capital with CAR indicators. This study utilized panel data regression analysis techniques. The Population in this study are all digital banks registered on IDX, and sampling was performed using purposive sampling techniques, so there are nine banks as a sample from 20 banks. Secondary data research using documentation study methods and literature studies for data collection. This study relies on financial statements obtained from the official web pages of every digital bank and www.idx.co.id as its data source. The research results obtained are ROA was discovered to have a statistically significant positive impact on profit growth, while NPL, LDR, CAR, and GCG had no impact. LDR and ROA were discovered to have a statistically significant positive impact on GCG, whereas NPL and CAR had no impact. According to indirect testing, GCG could not mediate the relationship between NPL, LDR, ROA, and CAR on profit growth.</p> Tanti Yulianingsih, Erna Listiana, Helma Malini, Wendy, Giriati Copyright (c) 2024 Tanti Yulianingsih, Erna Listiana, Helma Malini, Wendy, Giriati https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/981 Thu, 04 Jan 2024 10:14:32 +0000 The Role of Brand Image in Mediating the Influence of Social Media Marketing and Product Quality on Purchase Decision Uniqlo in Indonesia https://ilomata.org/index.php/ijjm/article/view/983 <p>Based on the implication that brand image serves as a mediator between social media marketing and purchase decisions, Uniqlo can maximize their social media approach. This could be improved online communication, marketing that tell stories, or the application of unique social media platform characteristics that improve brand perception. This study aims to investigate the relative influence of social media marketing, product quality, and brand image on purchasing decisions. The research design chosen was causal research with purposive sampling technique. A questionnaire given to participants who met the requirements was used in this study. In this survey, a 5-point Likert scale was used (1 meaning strongly disagree and 5 meaning strongly agree). The large sample collected and surveyed in this research consisted of 200 respondents. The samples involved were Uniqlo consumers based in Indonesia. Structural Equation Modeling (SEM) with the AMOS 24 statistical tool will be used to construct and assess the measurement model and structural model of the research design. This research has shown how social media marketing, product quality, and brand image all have a big relationship on consumers' purchase decisions to buy, both on direct influence or indirect influence mediated by brand image.</p> Rizki Zulfi Akbari, Wendy, Erna Listiana, Hasanudin, Rizky Fauzan Copyright (c) 2024 Rizki Zulfi Akbari, Wendy, Erna Listiana, Hasanudin, Rizky Fauzan https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/983 Thu, 04 Jan 2024 10:12:03 +0000 Does e-WOM and Product Quality Impact Purchase Decision in Tiktok Indonesia? https://ilomata.org/index.php/ijjm/article/view/984 <p>The impact of this is that sales of beauty products can contribute significantly to a country's economy. Successful cosmetics companies can create jobs, pay taxes and contribute to economic growth. This can influence consumer preferences and provide companies with information about what the market is interested in. This study aims to determine the effect of electronic word of mouth and product quality on purchasing decisions mediated by brand image on Maybelline mascara products in Indonesia. The population in this study are people who have bought Maybelline mascara on TikTok social media at least twice. This study will use a causal design approach with Structural Equation Modeling (SEM) as a statistical approach to test constructs and hypotheses built with AMOS 24 statistical aids. The number of samples used in this study were 215 respondents who had bought Maybelline mascara on TikTok at least 2 times. The results of this study indicate that electronic word of mouth and product quality have a positive and significant effect on purchasing decisions mediated by brand image.</p> Shemma Anggia Romanisti, Juniwati, Wenny Pebrianti, Heriyadi, Arman Jaya Copyright (c) 2024 Shemma Anggia Romanisti, Juniwati, Wenny Pebrianti, Heriyadi, Arman Jaya https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/984 Thu, 04 Jan 2024 10:08:39 +0000 The Influence of Political Connections on Banking Performance with Board of Directors Diversity as a Moderating Variable https://ilomata.org/index.php/ijjm/article/view/1003 <p>The study endeavors to empirically demonstrate how political ties impact the performance of banks, while considering the Board of Directors' diversity as a potential influencing factor among banking firms listed on the Indonesia Stock Exchange during the 2017-2022 period. Within this research, political connections are represented as dummy variables, denoting firms linked with the government, directors having affiliations with shareholders, or associations with political parties or other governmental bodies. Banking performance is assessed through proxies such as ROA, ROE and loan loss provision. The diversity of the board of directors, evaluated by the ratio of female directors to the total board members, serves as a moderating variable. The research formulates two hypotheses, all of which underwent testing using the SPSS 28 application. Findings revealed that political connections positively influence banking performance as measured by ROA, demonstrate no impact on ROE, and exhibit a significant negative effect on LLP. Moreover, the diversity of the board of directors moderates the correlation between political connections and banking performance in terms of ROA and ROE, while it does not moderate this relationship concerning LLP. The implication of this research is based on the theory of resource dependence where political connections owned by banks provide benefits to firm in the form of easy market access and are able to reduce banking performance in the form of decreasing bad debts. These findings might prompt future regulators to contemplate regulations concerning gender diversity within board compositions, considering its potential implications for governance and performance.</p> Eva Putriani, Pratana Puspa Midiastuty, Eddy Suranta, Danang Adi Putra Copyright (c) 2024 Eva Putriani, Pratana Puspa Midiastuty, Eddy Suranta, Danang Adi Putra https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1003 Thu, 04 Jan 2024 10:18:24 +0000 State Asset Utilization to Support Public Private Partnership Project in Indonesia: A State Asset Management Review https://ilomata.org/index.php/ijjm/article/view/1007 <p>Public-Private Partnership (PPP) is one of the government strategies to provide infrastructure to serve the community. In the implementation process, PPP has challenges in land acquisition. In response to this challenge, the utilization of State Assets (Barang Milik Negara/BMN) in the form of land and buildings offers a prospective solution. To utilize the State Asset efficiently in the PPP scheme, the information on the asset should be updated based on the State Asset Management and Information System. This paper aims to describe the role of State Assets in supporting Public Private Partnership (PPP) projects in terms of achieving project financial feasibility using a particular study case and how to update the State Asset Management System. The methodology used in this paper uses qualitative methods with literature studies, focus group discussions (FGD), and interviews, to determine the intended role of State Assets. This paper shows that the existing asset management system has accommodated efforts to utilize state assets to support the PPP project. While from the information system point of view, the basic framework of the information system has been formed, the current project needs to be further developed referring to the basic framework of the information system so that it can effectively and efficiently support efforts to utilize state assets in PPP projects.</p> Eko Nur Surachman Copyright (c) 2024 Eko Nur Surachman https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1007 Thu, 04 Jan 2024 10:20:37 +0000 Is Reliable Information Technology Important For Supporting Work-From-Home Practices in Mining Companies After the Pandemic? https://ilomata.org/index.php/ijjm/article/view/1023 <p>The goal that is expected to be achieved in this research is to determine the influence of IT reliability in supporting WFH for work-life balance, employee performance and cost reduction in mining companies. There has not been much research on WFH practices with reliable IT support in mining companies, where mining companies generally use long working hours for their employees to be fully present at the mining site. The population in this research are employees of mining companies whose mining locations are spread across several places and exploitation activities are carried out entirely by contractors. The research method is descriptive with a quantitative approach. Based on this research, it was found that IT reliability in supporting WFH has a significant impact on work-life balance and cost reduction for employees. However, on the other hand, it was also found that the presence of IT in supporting WFH did not significantly influence employee performance and work-life balance was not found to be able to mediate employee performance.</p> Nodi Winata, Sri Fitriani, Mugi Gustari, Anita Maharani Copyright (c) 2024 Nodi Winata, Sri Fitriani, Mugi Gustari, Anita Maharani https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1023 Thu, 04 Jan 2024 10:23:06 +0000 Determinants on Green Repurchase Intention Vegan Skincare Products: The Mediation of Attitude Towards Behavior https://ilomata.org/index.php/ijjm/article/view/1027 <p>This research aims to examine determinants on green repurchase intention, mediated by attitude towards behavior in vegan skincare products from The Body Shop. The data analysis technique used is descriptive test, multiple regression using SPSS version 25 and sobel test. The number of respondents involved in this reasearch were 271 samples dominated by women from 842 thousand population instagram followers @thebodyshop. Data collection techniques using random sampling which is included in the probability sampling. Of the seven proposed research hypotheses supported by empirical data. The finding of study indicate that attitude towards behavior mediates the effect of green knowledge and green perceived value on repurchase intention. The results of this study are also expected to be useful for managing the assessed object related to the design of a strategy or program that is relevant to improving the quality of the attributes.</p> Aini Leily Ramadhina, V. Santi Paramita Copyright (c) 2024 Aini Leily Ramadhina, V. Santi Paramita https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1027 Thu, 04 Jan 2024 10:26:13 +0000 Sentiment Analysis and Marketing Mix in Twitter Conversations About Mixue https://ilomata.org/index.php/ijjm/article/view/1028 <p>This study delves into the rapid growth and public reception of Mixue, a Chinese beverage and ice cream franchise, in post-pandemic Indonesia. Employing Twitter sentiment analysis through the lens of the 7P marketing mix framework (Product, Price, Promotion, Place, People, Process, Physical Evidence), the research evaluates consumer attitudes towards Mixue amidst its explosive expansion and recent Halal certification. Data was collected through Twitter API and Scrapy, encompassing 7087 Indonesian-language tweets related to Mixue between January and February 2023. Sentiment analysis revealed an overall positive reception towards Mixue, particularly regarding its products and affordability. However, concerns emerged surrounding limited flavor variety, perceived high prices, promotional saturation, and queuing difficulties. Implications of these findings highlight the importance of franchise businesses adapting to evolving consumer preferences in the post-pandemic market. Mixue could benefit from diversifying its menu, addressing queuing issues, and tailoring promotions to enhance the customer experience. Gaining insights into public sentiment allows Mixue and other franchises to refine their strategies and maintain long-term success in the ever-changing Indonesian market. This research serves as a valuable stepping stone for further exploration into consumer preferences for specific flavor variations, conducting price comparisons, evaluating promotional effectiveness, and optimizing outlet placement and customer service.Addressing these aspects can fuel Mixue's continued growth and strengthen its position within the thriving Indonesian food and beverage landscape.</p> Rully Arifiansyah Copyright (c) 2024 Rully Arifiansyah https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1028 Tue, 16 Jan 2024 09:17:31 +0000 The Concept of Government Treasurer: Indonesia Case Study https://ilomata.org/index.php/ijjm/article/view/1037 <p>The determination of the functional position of treasurer which combines the duties of the treasurer with the Commitment-Making Officer (PPK) and Payment Instruction Signing Officer (PPSPM) has blurred the function of "comptable" as part of the duties of the CFO (Chief Financial Officer) and "ordonateur" as part of the duties of COO (Chief Operational Officer). This paper seeks to answer research questions about how the functional position of treasurer should be defined so that it is in accordance with the intent of the State Treasury Law, the nature of the position, the order of professional responsibilities, and the family of positions. So that the position of treasurer becomes more in line with best treasury management practices. This research was conducted in the realm of financial management of the Indonesian state budget. By using qualitative descriptive research methods, we found that: the nature of the treasurer's work is expertise and independence, has extensive knowledge in the field of state financial management, behaves professionally, according to the law is responsible to the CFO, and the treasurer's field of duties needs to be made broader so that larger workload. The implications of this research are that the position of treasurer is more in line with the intent of the state treasury law, the scope of his duties adopts best practice treasury management, the nature of the work is more focused, and his career development is not hampered.</p> Joko Sumantri, Muhammad Syahrul Fuady Copyright (c) 2024 Joko Sumantri, Muhammad Syahrul Fuady https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1037 Tue, 16 Jan 2024 09:20:26 +0000 Implementation of Digital Marketing Strategy in Increasing Company Competitiveness https://ilomata.org/index.php/ijjm/article/view/1021 <p>In the current technological era, there are many impacts and innovations that can provide more effective solutions in various fields. Especially with digital marketing as an alternative solution. Nowadays, digital marketing can be a way to overcome problems such as lack of funds and promotional limitations that are often faced by business actors, including companies both small and large scale. This alternative solution is found with the current existence of social media such as Twitter, Instagram, Websites and Facebook to create brand awareness, loyalty, sales and engagement. This research is to determine the use of marketing strategies of several businesses that have gone online and their implications for the competitive advantage of these businesses. The method used in this research uses quantitative methods with causality analysis with a population of more than 21,000,000 consumers using non-probability sampling techniques with a total of 100 respondents. The coefficient of determination was calculated at 78 percent. This shows that social media and digital marketing strategies have an influence of 78 percent on competitive advantage. The remaining 22 percent is explained by characteristics not examined in this study, such as capital, resource supply, and management professionalism. This research has discussed the potential of social media as a promotional tool which can be a solution for companies or business people in marketing their products. The potential for social media is quite large from the various promotional methods offered by utilizing social media. Apart from that, looking at the advantages such as budget and wide reach, this is the right solution to overcome the lack of budget and low promotional space currently experienced by business people.</p> Sugito Copyright (c) 2024 Sugito https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1021 Tue, 16 Jan 2024 09:24:18 +0000 Influence of Social Media Influencers on Parasocial Interaction Impacts Value Perception and Purchase Intention Luxury Bags https://ilomata.org/index.php/ijjm/article/view/1038 <div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> <p>This study aims to determine social media influencers, which in this case is measured based on attractiveness (social and physical) to parasocial interaction, as well as the effect of Parasocial Interaction on the value perception of luxury goods (social, personal, and conspicuous) on social media. This research is also conducted to determine whether value perception and parasocial interaction can influence purchase intention. In addition, this research will focus on one product, namely luxury bags. To achieve the research objectives and test the research model, a database-based questionnaire was developed and distributed to 350 respondents in Indonesia through an online platform. This research utilizes the Partial Least Squares Structural Equation Modelling (PLS-SEM) method. The results of this study indicate that the attractiveness of Social Media Influencers has an influence on Parasocial Interaction, besides that Parasocial Interaction can build Luxury Brand Value Perception. This study also shows that Value Perception affects on Purchase Intention. Meanwhile, Parasocial Interaction have no significant effect on Purchase Intention. The findings of this study have important implications for marketers and influencer in designing more effective marketing strategies to increase the value perception and purchase intention of consumers towards luxury bags.</p> </div> </div> </div> Syifa Maryanto, Ajib Royhana, Revaldi Dhamatiyo, Rini Setiowati Copyright (c) 2024 Syifa Maryanto, Ajib Royhana, Revaldi Dhamatiyo, Rini Setiowati https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1038 Tue, 16 Jan 2024 09:26:56 +0000 Optimizing Financial Performance: A Comprehensive Examination of Economic Value Added (EVA) and Market Value Added (MVA) at Telecommunication Companies in Indonesia https://ilomata.org/index.php/ijjm/article/view/1047 <p>This research aims to determine the factors that influence the financial performance of telecommunications companies in Indonesia using the Economic Value Added (EVA) and Market Value Added (MVA) approaches. The background to this research arises from the need to understand how operational efficiency, financial policy, innovation, market competition, and economic conditions play a role in creating economic value and the market value of equity. Data collected from telecommunications companies during the 2017-2022 period formed the basis of the analysis, and the research methodology involved measuring EVA and MVA and assessing factors that influence financial performance. The results of this research provide in-depth insight into the complexity of the relationships between variables and their implications for the business strategy of telecommunications companies in Indonesia.</p> Ade Maharini Adiandari, I Komang Bayu Anggara Copyright (c) 2024 Ade Maharini Adiandari, I Komang Bayu Anggara https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1047 Tue, 16 Jan 2024 09:28:54 +0000 The Influence of Motivation, Work Environment, and Competency on Employee Job Satisfaction at PT PLN (Persero) Bali Transmission Implementing Unit https://ilomata.org/index.php/ijjm/article/view/1046 <p>Increasing employee job satisfaction has a positive impact on company productivity and performance. PT PLN (Persero) Transmission, a leading company in the energy sector, pays special attention to the factors that influence employee job satisfaction, especially motivation, work environment and competence. This research aims to analyze the influence of motivation, work environment, and competence on employee job satisfaction at PT PLN (Persero) Bali Transmission implementation unit. The population the researchers used was all permanent PT PLN (Persero) Bali Transmission Implementation Unit employees. The population in this study was 142 people who met the criteria as permanent employees of the Company, and by using the census method in selecting the sample, the research sample also numbered 142 people. Multiple linear regression analysis is applied to describe the influence of the independent variable on the dependent variable with the help of SPSS. The results of this research show that motivation, work environment, and work competence positively affect employee job satisfaction at PT PLN (Persero) Bali Transmission Implementation Unit. This means that the better the motivation, work environment and work competence simultaneously, the more job satisfaction at PT PLN Transmisi Bali will increase. This research provides implications for companies regarding employee job satisfaction and things that must be paid attention to and improved to maximize employee job satisfaction.</p> I Gusti Ngurah Puja Mantrawan, Putu Indah Rahmawati, Ni Kadek Sinarwati Copyright (c) 2024 I Gusti Ngurah Puja Mantrawan, Putu Indah Rahmawati, Ni Kadek Sinarwati https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1046 Tue, 16 Jan 2024 09:30:50 +0000 Integrating Banking Fundamental Factors with Financial Technologies in Increasing Banking Performance https://ilomata.org/index.php/ijjm/article/view/1054 <p>The existence of innovation involving the adoption of technology in banking has boosted financial performance, where banks get sizable benefits. The use of technology in financial services or known as fintech not only produces new products and models in financial services, but has created solutions. This research is a quantitative research with secondary data sourced from the Financial Services Authority and Bank Indonesia from April 2020 to April 2023. The object of this research is all banks in Indonesia whose data has been aggregated. The variables used in the research are fintech as the independent variable, and banking profitability as the dependent variable, then adding banking fundamentals as a control variable . Meanwhile the analysis technique to be used is Ordinary Least Square (OLS). Fintech can optimize its role in supervising customers which can have an impact on minimizing non-performing loans so that it can increase profitability. The next thing is that even though costs increase it can actually increase profitability. The role of fintech in this case is that although the adoption of fintech will increase costs, profitability will also increase. The level of financing represented by LDR can be maximized in percentage in order to increase profitability.</p> Adrianna Syariefur Rakhmat, Mohammad Hatta Fahamsyah, Preatmi Nurastuti, Muhammad Hamdan Ainulyaqin Copyright (c) 2024 Adrianna Syariefur Rakhmat, Mohammad Hatta Fahamsyah, Preatmi Nurastuti, Muhammad Hamdan Ainulyaqin https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1054 Tue, 16 Jan 2024 09:33:37 +0000 The Digitalization in Insurance Broker Industry: How Artificial Intelligence Affect This Industry https://ilomata.org/index.php/ijjm/article/view/1032 <p>This qualitative research explores the impact of digitalization, with a particular focus on artificial intelligence (AI), on the insurance broker industry. In-depth interviews and focus group discussions were conducted with eight senior-level employee and eight younger participants from technology and operations departments, also from client-facing positions. The research aimed to analyze the impact of digitalization, especially artificial intelligence, to the insurance broker industry and to explore whether artificial intelligence is capable to replace an insurance broker role. The findings indicate that digitalization, including the adoption of AI, has brought about significant advancements in the industry. Digitalization efforts have led to streamlined processes, reduced costs, improved data analysis, and enhanced customer experiences. The findings of this research highlight the importance of taking a deliberate and strategic approach to digitalization and AI adoption in the insurance broker industry. Companies should use technology to increase efficiency while maintaining the human-centric elements that are essential for developing strong client relationships and providing tailored insurance solutions.</p> Arvidhia Khalisa Copyright (c) 2024 Arvidhia Khalisa https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1032 Tue, 16 Jan 2024 09:36:26 +0000 Side Effects of Brand Ambassadors on Brands ā€œsā€ https://ilomata.org/index.php/ijjm/article/view/1042 <p>BTS is a Korean boy band that is internationally renowned, with numerous fans across various countries, especially in Indonesia. BTS collaborates with various brands as brand ambassadors, one of them being Brand "S" brand ambassadors. BTS and ARMY (BTS fans) use various media to communicate with each other, and BTS often posts content related to the brands they collaborate with in their social media. The widely discussed phenomenon among BTS fans revolves around the products offered by the brand "S." The research aims to investigate how word of mouth affects the likelihood of purchasing, using the case study of the boy group BTS as brand ambassadors for the "S" brand. The study involved individuals from the Jabodetabek area who were familiar with the BTS band in association with the "S" brand. The research used a non-probability sampling approach, specifically choosing the convenience sampling technique during the sample selection process. The number of samples used in the study was 122 respondents, and data collection was conducted by distributing questionnaires through Google Forms. The data analysis was conducted using the Structural Equation Modelling (SEM) program SmartPLS 4.0. The results of the study indicate that word of mouth has a positive and significant influence on purchase intention.</p> Ignatius Richard Kuswandi, Benedicta Alvina Kurniadi, Rindina Hundura Copyright (c) 2024 Ignatius Richard Kuswandi, Benedicta Alvina Kurniadi, Rindina Hundura https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1042 Tue, 16 Jan 2024 09:41:02 +0000 The Influence of Compensation, Motivation, and Work Discipline on Employee Performance https://ilomata.org/index.php/ijjm/article/view/1057 <p>This study aims to analyze the effect of compensation, motivation, and work discipline on employee performance. The population of this study were all employees of PT Diamond Cold Storage which amounted to 80 people. The sampling technique in this study is a saturated sample or census because the entire population is used as a research sample. Research data collected through questionnaires that have been tested for validity and reliability. The results showed that compensation has a positive and significant effect on employee performance, meaning that the better the compensation provided, the more it will improve employee performance, motivation has a positive and significant effect on employee performance, meaning that the higher the motivation provided, the more it will improve employee performance, work discipline has a positive and significant effect on employee performance, meaning that the better the application of work discipline in the company, the more it will improve employee performance; and Compensation, motivation, and work discipline simultaneously have a significant effect on employee performance. The better the compensation, motivation, and implementation of work discipline together, the more it will improve overall employee performance. Policy Implications The company needs to formulate human resource policies related to the compensation system, motivation, and enforcement of work discipline so that employee performance can be optimized and company goals achieved.</p> Giri Nurpribadi, Erina Rulianti, Fachrur Rozy Al Banteni Copyright (c) 2024 Giri Nurpribadi, Erina Rulianti, Fachrur Rozy Al Banteni https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1057 Mon, 22 Jan 2024 08:02:34 +0000 The Effect of Organizational Citizenship Behavior, Jobs Characteristic, and Burnout on Turnover Intention https://ilomata.org/index.php/ijjm/article/view/1058 <p>The study aims to determine how the influence of Organizational Citizenship Behavior, Jobs Characteristic, and Burnout on Turnover Intention (Case study Line Carrey Cahil Cavany Main Assy PT Indonesia Epson Industry) The sampling method used is a saturated sampling method with a sample of 75 respondents. Data collection using questionnaires with Likert measurement scales. The method used in this study is using Structural Equation Modeling (SEM) Analysis with Smartpls 3.0 software The tests used are outer model analysis, inner model analysis and hypothesis test. The results of the study explained that organizational citizenship behavior did not significantly affect&nbsp; turnover intention with a p-value of 0.727 t-statistic value 0.350, jobs characteristic&nbsp; had a positive and significant effect on turnover intention with a p-value of 0.000 t-statistic value of 8.225, burnout&nbsp;&nbsp; had a positive and significant effect on&nbsp; Turnover intention with a P-value of 0.012 T-Statistic value of 2.530. Policies related to career development, compensation, and employee welfare need to be improved so that employees feel valued and motivated to stay in the company. This can ultimately reduce the level of turnover intention in the company.</p> Suwandi Suwandi, Yuan Badrianto Copyright (c) 2024 Suwandi Suwandi, Yuan Badrianto https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1058 Mon, 22 Jan 2024 08:04:45 +0000 The Influence of Sustainable Captured Fish Supply Chain Management on the Quality of Sea-Caught Fish Exports https://ilomata.org/index.php/ijjm/article/view/1041 <p>A report from the Ministry of Maritime Affairs and Fisheries explains that Indonesia's total fishery exports in September 2023 will reach US$ 4.1 billion (Rp. 64.1 trillion). This figure is still far from the target to be achieved, namely US$ 7.8 billion in 2023. The aim of this research is to accelerate the development of the National Fisheries Industry which is at the forefront. Take the example of the fisheries supply chain in Cilacap Regency which is the largest producer of caught fish on the island of Java. By using the Soft System Research Methodology (SSM), the efforts made are to outline solutions to unstructured problems, understand the actual problem situation and take action to improve it. From the survey results, there are six problems in the supply chain of capture fisheries industry activities in Cilacap Regency, namely lack of facilities and infrastructure, lack of understanding and knowledge of fishermen, limited capital for capture fisheries businesses, excessive fishing, fishing community culture and weak supervision/law. Meanwhile, the research results show that in an ideal marine fisheries industry supply chain system, Cilacap Regency must carry out coordination and communication activities between caught fish supply chain actors, provide facilities and infrastructure, build logistics networks, standardize production, control storage methods, build systems monitoring, quality assurance of fisheries, and building a capture fisheries trading system. The implications include providing education to fishermen regarding marketing, collecting information about consumers and their needs, developing and developing fishermen's competence, government supervision, building local fishermen's cooperatives and maintaining traditional values.</p> Afferdhy Ariffien, Iman Sudirman, Atty Tri Juniati Copyright (c) 2024 Afferdhy Ariffien, Iman Sudirman, Atty Tri Juniati https://creativecommons.org/licenses/by/4.0 https://ilomata.org/index.php/ijjm/article/view/1041 Thu, 25 Jan 2024 10:03:26 +0000