HAMDAN, Hamdan. The Influence of Customer Trust and Value on Customer Loyalty Small and Medium Business (Smes) PT Bank Rakyat Indonesia Branch Office Cilegon. Ilomata International Journal of Management, [S. l.], v. 3, n. 3, p. 363–379, 2022. DOI: 10.52728/ijjm.v3i3.488. Disponível em: https://ilomata.org/index.php/ijjm/article/view/488. Acesso em: 6 mar. 2026.